Chief Program Officer

This is a position for a highly motivated, energetic person with strong leadership skills who enjoys growing and building leaders and programs within organizations. This person will drive new program and staff development, outcome measurement and carefully monitor progress toward those efforts. The Chief Program Director will be someone excited about the roots of our formation during the AIDS crisis and our focus on the future to continue to make an increasingly significant contribution to the most vulnerable persons living on the streets in Los Angeles county.

The Chief Program Director will report to the Executive Director and join our senior management team passionate about expanding its capacity to address the barriers to ending homelessness. The Chief Program Officer will join a highly collaborative organization and directly supervise 4 program directors that support the primary functions of the department and oversee a staff of more than 70 employees. The Chief Program Director will ensure superior contract compliance and reporting.


Leadership and Management

· The Chief Program Director (CPD) has overall responsibility for the quality of all direct care staff, their supervisors as well as all program staff.

· The CPD is expected to be a staff development/leadership training/delegation superstar. This person is expected to attract, retain, train, supervise, coach, and be committed to the professional development of his/her staff. He/she is to hold himself/herself and staff accountable for high quality work and achievement of goals.

· The CPD must ensure excellent contract compliance and reporting.

· The CPD must take the lead and primary responsibility in response to governmental Requests for Proposals.

· The CPD must develop and implement policies that ensure clients receive services as defined by the scope of services to be delivered in governmental contracts and other grants and as otherwise required by the organization.

Outcome Measures

· The CPD must monitor programs and implement procedures to ensure program excellence by internal and governmental contractual standards, preparing internal and external reports to publish these successful outcomes.

· The Chief Program Director ensures that contractual spending is in alignment with funding requirements and manages scopes of services efficiently.

· The CPD ensures compliance with federal and state regulations that include HIPAA and ADA.

External Relationships

· The CPD must be an ambassador of the organization’s mission and donor base, fully vested in the supportive culture that built and continues to build our organization founded more than 30 years ago.

· The Chief Program Officer must support the Development and Communications Department efforts through site visits, program presentations, events, and participation in grant writing.

Financial Management:

· The Chief Program Director must assist in the development of the program budget and and monitor the program budget and program expenditures.

· The CPD must meet regularly with the Executive Director and Chief Financial Officer to review contract expenditures and ensure appropriate allocation of resources.


· Master’s degree in Social Work, Public Administration, Human Services Management, or related field; additional credentials a plus.

· Eight to ten years’ progressive top management experience in a non-profit service environment.

· Analytical perspective, with demonstrated experience in program evaluation and application of outcome measurements, and best practices.

· Experience with building programs and collaborations. Prefer experience in the creation, implementation, evaluation, and management of programs for underserved communities.

· Innovative and creative problem solver.

· Possessing practical knowledge and leadership/navigational skills relating to the effects of trauma, social injustice and persistent poverty and enjoyment of building programs that help individuals and/or families gain pathways out. Understanding of homelessness and housing systems a plus.

· Excellent coach to nurture leaders and effective at delegation, and holding self and others accountable.

· Organized leader with excellent verbal and written communications skills providing the ability to persuade others in a positive way.

· Ability to create and implement systems throughout the service delivery system and multiple locations.

· Experience with government contracts, contract management and compliance

· Ability to motivate and build relationships and partnerships at all levels, both internal and external.

· Proven strategic thinker, problem solver, and able to manage multiple priorities.

· Experience working with a wide range of people from diverse ethnic, gender, gender expression, sexual orientation, social and cultural backgrounds.

· Ability to function as an effective change agent, bringing people along to create organizational improvement

· Expert at conceptualizing and creating processes and procedures for prioritizing and evaluating options in services and budgets

· Familiarity with HIV and AIDS issues, and the ability to respond empathetically to persons living with HIV.

– Cultural competency with our donor and staff population, which includes persons who identify with the LGBTQIA community.

· Competency working with our client population, which includes 1) persons who are experiencing or who have experienced homelessness; 2) persons with dual diagnoses; 3) persons with substance abuse challenges; 4) persons living with HIV/AIDS; 5) persons who identify with the LGBTQIA community.

· Proficiency with Microsoft Office.

Other Requirements:

· Valid California Driver’s License, Insurance and good driving history

· Reliable vehicle and appropriate insurance coverage

· Background clearance before hire

· TB clearance before employment and on a yearly basis


Alliance believes that health happens with housing.

Alliance for Housing and Healing (Alliance) is a merged organization formed from two nonprofits (Aid for AIDS and the Serra Project) responding heroically to the AIDS crisis. Aid for AIDS was founded in 1983 by a small group of friends in the greater Hollywood area to help others in the community devastated by AIDS. Among those early directors of the organization was gay and lesbian civil rights activist Morris Kight. By providing emergency rent, mortgage, and utility payments, AFA allowed people to die with dignity in their own homes. Since its founding, AFA touched the lives of more than 16,000 men, women, and children. The Serra Project, was founded in 1987 under the sponsorship of the Catholic Archdiocese in response to the community’s battle with acute HIV and AIDS. In 1988, the Serra Project opened the first group home in the City of Los Angeles to later be state licensed as a Residential Care Facility for the Chronically Ill (RCFCI). Today Alliance continues to serve those experiencing homelessness and comorbidities (such as HIV/AIDS and other chronic illnesses) and remains very much a part of the community that founded it.

Job Type: Full-time


  • Senior Program Leadership: 5 years (Required)
  • Governmental Housing Contract Management: 5 years (Preferred)


  • Los Angeles, CA 90041 (Required)

Work authorization:

  • United States (Required)


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Parental leave