A Missing Clerk, A Missing Smile

Posted on February 6, 2014 at 5:41 pm

AFA office for story“Happy New Year!” That typical greeting was missing this year at our West Hollywood office. Well, not missing entirely, but our sunny clerk Cesar was promoted to a Housing Specialist (congrats!). That left the front desk without his big smile to greet our walk-in clients.

The Alliance for Housing and Healing West Hollywood office at 8235 Santa Monica Boulevard was for many years known as the Aid for AIDS office. With the merger of Aid for AIDS and The Serra Project in 2009, the new 501(c)3 Alliance for Housing and Healing is the face of our outreach in the heart of West Hollywood.

“Being in the center of West Hollywood is vital,” says Maribel Ulloa our Housing Support Services Program Manager. “From this central office we can welcome those who are most in need of help – people who are struggling with HIV/AIDS, earning less than $1,200 a month, and disabled by other illnesses that are putting them on the brink of homelessness. When needed, we can act quickly and provide a rent check or utility payment in just 48 hours.”

Such prompt assistance often begins with a warm greeting from the front desk clerk. But don’t worry, the smiles are returning. A new clerk will be starting in February – just in time to say “Happy Valentine’s Day.”


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