Central Coordinating Agency Monitor – Housing Opportunities for Persons with AIDS (HOPWA)

Posted on September 10, 2018 at 11:03 pm


Alliance for Housing and Healing is a non-profit organization founded 35 years ago with a mission to mitigate the interrelated problems of homelessness and chronic diseases like HIV/AIDS. We have since evolved to become a major provider of human services in Los Angeles County, serving over 2,000 people annually. With an annual budget of $12M, we provide direct housing to chronically homeless persons and their families living with HIV/AIDS; connect homeless patients experiencing high barriers to acuity with permanent supportive housing and other wraparound services; and increase client access to care and support.  By reducing chronic homelessness, we reduce HIV/AIDS viral loads and eliminate the disease for the next generation.

Job description:

The CCA Monitor is primarily responsible for processing applications to ensure compliance with HOPWA/HUD/HCIDLA guidelines/regulations and contracts.  Inputting applications information into SalesForce database. Respond to routine phone and email inquiries concerning applications and scenarios.

Participating in monthly community and training meetings.


  • Reviews CCA (Central Coordinating Agency) applications to ensure compliance with HOPWA/HUD/HCIDLA guidelines/regulations and contracts
  • Ensure HOPWA assistance is being provided as part of an overall plan to help clients obtain/maintain safe, decent, and affordable housing that is appropriate for their needs
  • Assist Housing Specialists with acquiring necessary documentation
  • Responds to routine phone and email inquiries concerning applications
  • Refers files with questionable/fraudulent information/supporting documentation to the CCA Manager
  • Inputs application information into the SalesForce database
  • Informs referral agencies of application status
  • Participates in Community Meetings (CHIRPLA, HOPWA Housing Specialist, etc.)
  • Assist with maintaining archived files
  • Participate in all trainings for HOPWA program guidelines and application submission
  • Provides input/feedback to improve program
  • Additional tasks as assigned by HOPWA CCA Manager

Minimum qualifications:

  • Strong ability to work independently and part of a team.
  • Ability to work within complex data management systems
  • Extensive knowledge of community resources including services provided through the housing continuum
  • Excellent written and oral communication skills
  • Be detailed oriented and an excellent critical thinker.
  • Ability to adapt to a changing environment.
  • Previous work experience with basic office skills, data input, filing, etc.
  • Background check clearance required
  • TB screen required annually
  • Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint)
  • Valid California driver’s license, proof of auto insurance and ability to travel throughout LA county

Preferred qualifications:

  • Bachelor’s degree in a Social Services or related field preferred

What we offer:

  • Competitive salary
  • ZERO cost medical insurance for employee (Kaiser platinum PPO)
  • 10 paid holidays per year plus 2 floating holidays per year
  • Fulfilling work in a highly diverse and inclusive environment

To Apply: Please send resume and cover letter to Vicki Freda at vfreda@alliancehh.org.


Alliance for Housing and Healing is an equal opportunity employer. We want to have the best available persons in every job. Alliance’s policy prohibits discrimination based on medical conditions, pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions, perceived medical conditions, race, religious creed (including religious dress and grooming practices), color, sex, gender, perceived sex or gender, gender identity, gender expression, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sexual orientation, genetic information, citizenship status, Uniform Service Member and Veteran status, transgender status, sex stereotypes, domestic partner status, political affiliation or belief or any other basis protected by federal, state, or local law or ordinance or regulation. All such discrimination is unlawful. Alliance is committed to compliance with all applicable laws providing equal employment opportunities. Alliance’s anti-discrimination policy applies to all persons involved in the operation of Alliance and prohibits unlawful discrimination by any employee of Alliance, including supervisors, co-workers, and third parties doing business with Alliance such as vendors, independent contractors, unpaid interns, volunteers, and others doing business with Alliance.  This policy governs all aspects of employment, including advertising, recruitment, testing, selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Alliance will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, where applicable.

Any employment agency, person or entity that submits a résumé to Alliance, or to a hiring manager does so with the understanding that the applicant’s résumé will become the property of Alliance.  Alliance will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.  Alliance, will only work with agencies who have currently executed fee agreements with Alliance and have been engaged on a search.