Housing Case Management Supervisor – West Hollywood

Posted on April 24, 2019 at 11:31 pm

Job description:

In coordination with the Metro West Regional Director of Housing Services, the Program Supervisor is responsible for staff supervision and program management in accordance with the organization’s policies and procedures.


  • Ensure program compliance with contract obligations.
  • Provide support and coordination to intake screening process for clients seeking housing services and assign clients to Housing Specialist/Case Manager.
  • Review Housing Specialist financial assistance applciations for accuracy and compliance.
  • Assists with coordinating administrative tasks and human resources activities.
  • Establish positive working relationships with local government offices and community-based organizations. Attend community meetings.
  • Make recommendations on Alliance programs and administrative policies to the Regional Office Director.
  • Prepare internal/external reports on client services activities to private and government funders.
  • Monitor program files, including audits, reviews, and quality assurance.

Required qualifications:

  • Bachelor’s degree in a social science discipline.
  • Two years’ minimum experience in a case management or similiar role.
  • Excellent verbal and written communication skills.
  • Great people skills and ability to work with a diverse population.
  • Well-organized and detail oriented with the ability to handle multiple tasks while meeting deadlines.
  • Ability to work both independently and as part of a team.
  • Working knowledge of Microsoft Office.
  • Must have access to a car; valid CA driver’s license and proof of auto insurance.
  • TB screening required annually.

Preferred qualifications:

  • Bilingual (Spanish/English).
  • Master’s Degree.
  • Supervisory experience.
  • Experience working with homeless and diverse populations.
  • Working knowledge of HIV/AIDS.

To apply, please send your resume and cover letter to Maria Aceves at maceves@alliancehh.org.