Through the Housing Support Services Program, clients are able to overcome many of the barriers to finding and holding on to a stable place to live. Each client maps out an individualized service plan in conjunction with Alliance for Housing and Healing support staff and the case manager from the referral agency. Plans include short and long-term objectives based upon client goals and are designed to improve quality of life. All residents are assisted with their life challenges by Alliance for Housing and Healing professionals, who in turn work in close collaboration with more than 100 social service and medical providers to connect residents with a wide range of resources. These include HIV/AIDS medical care, HIV/AIDS education, mental health counseling, alcohol and drug-abuse services, case management, parenting skills, legal referrals, benefits counseling, transportation, and food banks. Alliance for Housing and Healing support staff regularly visit clients in their homes to monitor their progress and advocate on their behalf. A housing specialist works with each household to ensure its physical needs are met and that client confidentiality is assured.
Alliance has 2 Housing Specialists Regional Offices: Metro West SPA 4/SPA5 located in West Hollywood and South bay SPA 8 located in Long Beach. As the regional lead, Alliance is responsible for overseeing operations, connecting with community organizations, monitoring subcontractors, and ensuring compliance with program goals set forth by The City of Los Angeles Housing and Community Investment Department (HCIDLA).
Housing for Health Intensive Case Management Program assists clients in each stage of the housing stabilization process who are homeless, who receive other assistance through the L.A. County Department of Human Services (DHS) and who have a chronic illness or physical disability. Services are provided most often in the client’s home, and include intensive coordination and evaluation of the client’s needs, abilities, and progress in stabilizing housing and increasing access to medical/mental health services, as well as other benefits. The intensive case managers work out of our Eagle Rock Headquarters as well as in the field.